This Privacy Policy explains how Ibiza LibreCar (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website ibiza-librecar.com and our car rental booking services.
1. What Information We Collect
- Booking Information:
When you make a reservation, we collect your name, email, phone number, rental dates, pick-up/drop-off locations, driver age, and preferences. - Contact Forms:
If you contact us via email or forms, we collect your name, email, and any details you provide in your message. - Website Usage Data:
We use cookies and analytics tools to collect non-personal data such as page views, device/browser type, location, and time spent on our site. - Cookies:
Our site uses cookies to operate smoothly and improve your experience. For details, see the “Cookies” section below.
2. How We Use Your Information
- To process your car rental booking and communicate about your reservation
- To answer your questions and provide customer support
- To send you booking confirmations, reminders, or important updates about your rental
- To improve our website, services, and customer experience
- For legal, security, and fraud prevention purposes
3. How We Share Your Information
- With our local rental partners:
We share your booking details with the licensed car rental company that will provide your vehicle. - Service providers:
We may use trusted third-party companies for hosting, analytics, or technical support. - Legal requirements:
We may disclose your data if required by law or to protect our legal rights.
We do not sell or rent your personal information to any third parties for marketing.
4. Cookies
Our website uses cookies to:
- Enable site functionality (such as remembering your preferences)
- Analyze site traffic and usage via tools like Google Analytics
- Improve your experience and make booking easier
You can manage or block cookies in your browser settings. Please note, disabling cookies may affect site performance.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information. Data is stored securely, and only authorized personnel have access.
6. Data Retention
We retain your data only as long as needed for booking, legal, or customer service purposes.
7. Your Rights (GDPR)
You have the right to:
- Request access to your personal data
- Correct or update your data
- Ask us to delete your information (“right to be forgotten”)
- Object to or restrict data processing
- Withdraw consent at any time
To exercise your rights, contact us at [email protected].
8. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
9. Contact
If you have any questions or requests about this Privacy Policy or your data, please contact us:
Email: [email protected]